Privacy Policy

At 21 Casino, we respect your right to privacy and are committed to protecting it. This policy outlines how we collect, use, store, and share personal data. By registering with us or using our services, you agree to the terms of this policy.

What Data Do We Collect?

We collect personal data from you when you:

Register for an account
Make deposits or withdrawals
Participate in promotions or tournaments
Interact with our customer support team

This data may include your name, email address, phone number, date of birth, address, IP address, and other information necessary to provide our services.

How Do We Use Your Data?

We use your personal data for the following purposes:

To verify your identity and age
To facilitate deposits, withdrawals, and account management
To personalize your gaming experience (e.g., recommending games or promotions)
To communicate with you regarding our services, including promotional offers and updates
To comply with regulatory requirements

How Do We Store Your Data?

We store your personal data on secure servers in Malta, which are protected by industry-standard encryption. Access to your data is restricted to authorized personnel who require it to provide our services.

Who Do We Share Your Data With?

We may share your personal data with:

Our partners and service providers (e.g., payment processors)
Regulatory bodies (e.g., UK Gambling Commission)
Law enforcement agencies, as required by law

Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your personal data
Withdraw consent for specific uses of your data
Object to processing of your data for direct marketing purposes

To exercise these rights, please contact our customer support team.

Security Measures

We implement robust security measures to protect your personal data, including:

Encryption (TLS) for online transactions and communication
Secure servers with restricted access
Regular backups and disaster recovery procedures

Cookies and Tracking Technology

Our website uses cookies and other tracking technologies to improve your user experience and personalize our services. You can adjust your cookie settings in your browser or contact us to opt-out.

Changes to This Policy

We reserve the right to modify this policy at any time, without prior notice. Changes will be effective immediately upon posting on our website.

Governing Law and Jurisdiction

This policy is governed by Maltese law and any disputes arising from its interpretation or application will be resolved in the courts of Malta.

By registering with us or using our services, you acknowledge that you have read, understood, and agree to this privacy policy.