Responsible gambling

At 21 Casino, we prioritize responsible gaming practices to ensure that our players maintain a healthy and enjoyable experience. We understand the risks associated with excessive gambling and are committed to providing tools and resources to support our players in making informed decisions.

Tools for Responsible Gaming

We offer various tools to help you manage your gaming activities:

Deposit limits: Set daily, weekly, or monthly limits on your deposits to control your spending.
Time-outs: Take a break from gaming with temporary time-out options ranging from 6 months to permanent self-exclusion.
Self-exclusion: Choose permanent self-exclusion for lifetime ban with no reinstatement option.
Session timers: Limit your gaming sessions with customizable session duration and automatic logout when time exceeded.
Reality check notifications: Receive reminders at 30-min, 1-hour, and 2-hour intervals to monitor your playtime.

Links to Support Organizations

For players in Australia:

Gambling Help Online: 1800 858 858 (24/7 free counselling)
Gamblers Anonymous Australia: gaaustralia.org.au (peer support groups)
Gambler's Help Youthline: 1800 262 376 (under 25s support)
National Self-Exclusion Register (BetStop): betstop.com.au (multi-operator exclusion)
National Debt Helpline: 1800 007 007 (financial counselling related to gambling)

For players in the UK:

GamCare National Gambling Helpline: 0808 80 20 133 (24/7)
Gamblers Anonymous UK: gamblers-anonymous.org.uk
Samaritans: 116 123

General Resources:

BeGambleAware.org (UK/EU problem gambling resources)
Responsible Gambling Commission (RGC)

These resources are available in our website's footer, account settings under "Responsible Gaming," and via live chat upon request.

We encourage you to take advantage of these tools and resources to maintain a healthy gaming experience. If you're concerned about your or someone else's gaming habits, please don't hesitate to reach out for support.